미국 Metro Health 종합병원, InterSystems Ensemble을 이용해 생산성 개선과 재정 절감 얻다

- 앙상블 통합 개발 플랫폼으로 가능해진 디지털 보건 환경으로 매일 1,000시간 이상의 근무자 시간 절감 효과

원문 내용보기: HIMSS 2009 Annual Conference

CHICAGO--(BUSINESS WIRE)--InterSystems Corporation today announced that Metropolitan Health Corporation (Metro Health) is saving more than 1,000 hours of employee time per day from the implementation of the InterSystems Ensemble® rapid integration and development platform. The hospital is also achieving a 10 percent increase in recoverable surgery charges, increasing recoverable glucose charges by 30 percent and saving $15,000 annually in paper and printing costs from the Ensemble implementation. The announcement, which also credited Ensemble for enabling major improvements in multiple business process flows, came during the HIMSS 2009 annual conference and exhibition.

Metro Health in Grand Rapids, Mich. is an integrated delivery network (IDN) serving a population of more than 130,000 through a 208-bed hospital and 10 neighborhood outpatient centers. "We replaced our SeeBeyond integration engine with InterSystems Ensemble several years ago," said Gary VanderHeiden, Metro Health IT Manager. "Since then, Ensemble has helped us to achieve major cost savings while also increasing our overall staff productivity on an ongoing basis. Currently, we're seeing a savings equivalent to 128 full-time employees", he said. "We're also seeing significant improvements in accuracy, decreased turnaround times for radiology results delivery and improved physician satisfaction in multiple areas," he added.

The global leader in software for connected healthcare, InterSystems develops and markets innovative integration, database and business intelligence products. Ensemble is a high-performance software platform and advanced messaging engine that is used to develop and integrate mission-critical applications, leverage previous software investments through composite applications, and establish an enterprise service bus or SOA infrastructure. Ensemble-based projects are deployed in healthcare, commercial and government organizations worldwide to solve many demanding HL7 integration problems.

Roadmap of Progress

Since implementing Ensemble as its core integration platform in early 2006, Metro Health has moved forward with an aggressive plan to integrate internal applications as rapidly as possible. "Our vision is to replace the manual workflow with electronic workflow and to be as close to a totally digital healthcare environment as is practically feasible," VanderHeiden explained. "We haven't completely achieved that objective yet, but major projects are under way."

Metro Health's IT strategy is to complete a migration from its current legacy health information system (HIS) to one from Epic Systems by 4Q09. Thirty-five applications with some 168 interfaces have been integrated with the Epic system via Ensemble—a major milestone on the road to the digital hospital envisioned by the IT team.

By using Ensemble to eliminate manual entry of patient data, Metro Health has achieved substantial economic results:

Automated synchronization of patient data among 35 systems saves about 650 hours per day in data entry time.

Automated population of data into the lab system and automatic results reporting to various areas of the IDN saves 269 hours each day in lab personnel time.

Additional savings from process improvements in nursing, pharmacy, radiology and other areas,

The total savings of more than 1,000 hours per day has enabled shifting the equivalent of six percent of Metro Health's workforce from administrative to patient care activities. "The time saved through data sharing made possible by Ensemble is now being used for optimal care delivery," VanderHeiden pointed out. "From our perspective, the more interfaces that are implemented, the more spectacular the efficiencies and benefits received. And, Ensemble enables developing and rolling out those interfaces very rapidly. In fact, it’s required only two full-time Integration Analysts to build and deploy all of the interfaces."

"The projects that are under way at Metro Health typify the creative ways that healthcare providers are utilizing our technology to cut costs while improving care delivery," said Paul Grabscheid, InterSystems Vice President of Strategic Planning. "We will continue delivering the software needed to take these initiatives from concept to successful implementation."

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